The CSO services team is made up of professionals who were hand picked for their knowledge and experience in the career services community, technical savvy and dedication to providing the highest level of support to each of our customers.

The CSO Services team is available from 8 am to 6 pm CT through a variety of flexible support options to help you maximize the benefit of your CSO system and reach your institutional goals.

Live chat by SightMax LiveChat

Live Chat is the quickest and most efficient option for working directly with a member of the CSO Services team on a support issue. This option is best for questions and how-to type issues as you will be directly connected with the next available services member.

Click the icon below to start a live chat session. If the live chat service is currently off-line, it will allow you to submit an email to our support email address.

Live chat by SightMax
Live Chat by SightMax

Email

Support email allows you to send an email to our entire services team. You can be assured that your email will receive the quickest response by the next available services member. This option is best for any detailed question or issues that may require any attachment (i.e. a screenshot or an example Word document).
Important - This option is also available during off-hours, weekends and holidays.

Click HERE or send an email to support@csoresearch.com.

Call

You are welcome to call us toll-free at any time. This option is best if you feel you may need to talk with someone to adequately explain your situation or if you just feel more comfortable talking to someone.

Call 1.866.705.4201, then dial 1 (for the next available services member) or dial an extension if you are already working directly with someone.
If you are calling from the UK, our toll free number is 0.800.680.0602
If you are calling from Mexico, our toll free number is 01.800.681.6733

Social Networking

There are several other options/services available to you for accessing more information or connecting directly with other Interfase users.

  • LinkedIn - The CSO Research LinkedIn group is dedicated to connecting users of our products for the purpose of networking and collaboration. This page will include information about upcoming events, system updates, exciting announcements, and a central location for discussion. Click HERE to join the CSO LinkedIn group.

  • Facebook - The CSO Research Facebook page allows users to network with other clients and keep up to date on what is going on at CSO. Click HERE to join the CSO Facebook group.